Website Terms and Conditions

Last Updated: December 12, 2025

Welcome to the Convoke LLC website (the “Website”). The following terms of use (“Terms”) govern your use of the Website. By accessing, viewing, or using the content, materials, or services available on or through the Website, you acknowledge that you have read, understand, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Website immediately.

Convoke LLC may revise these Terms at any time. Any changes will be effective immediately upon posting to the Website. We encourage you to review this page periodically to stay informed of any updates.

The information on the Website is provided for informational purposes only. Convoke LLC is not responsible for any errors or omissions in the Website or any materials provided on or through it (“Site Materials”).

Proprietary Rights

As between you and Convoke LLC, Convoke LLC owns or licenses all rights, title, and interest in and to the Website and all Site Materials, including, without limitation: data, content, graphics, forms, artwork, images, photographs, functional components, audio clips, video clips, software and related documentation, and the selection, coordination, arrangement, enhancement, and organization of such materials. All such rights are protected by copyright, trademark, patent, database, moral, and other intellectual property laws.

You agree not to remove or alter any copyright notices or other proprietary notices on any Site Materials. Under no circumstances do you acquire any rights in or to the Website or the Site Materials.

The names, titles, trademarks, service marks, and logos appearing on the Website, including without limitation “Convoke,” are trademarks of Convoke LLC (the “Trademarks”). You may not use any Trademarks without prior written permission. Third-party trademarks may appear on the Website from time to time; you may not use these without the respective owner’s written permission. Nothing on the Website shall be construed as granting any license or right to use any Trademark.

Unauthorized Activities

You agree not to use the Website for any improper or unlawful purpose. Without limitation, you agree not to:

  1. use the Website for any illegal or unauthorized purpose, including violation of import, export, or copyright laws;

  2. modify, adapt, or hack the Website or modify another website so as to falsely imply an association with Convoke LLC;

  3. upload, post, host, or transmit unsolicited email, SMS messages, spam, viruses, worms, or any harmful code;

  4. contact any other Website user who has requested not to be contacted;

  5. attempt to gain unauthorized access to Convoke LLC’s computer systems or engage in any activity that interferes with the performance or functionality of the Website.

Convoke LLC may suspend or terminate your access to the Website at any time, with or without notice, including for violation of these Terms, provision of inaccurate information, infringement of proprietary rights, or for any other reason or for no reason at all.

User Content

If the Website permits you to submit content, including text, files, graphics, listings, messages, or other materials (“User Content”), you grant Convoke LLC a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, distribute, reproduce, display, perform, modify, create derivative works from, and sublicense such User Content.

You represent and warrant that you have all necessary rights to grant this license and that your User Content does not infringe or violate the rights of any third party.

Disclaimer

THE WEBSITE, THE SITE MATERIALS, ANY USER CONTENT, AND ALL SERVICES, PRODUCTS, INFORMATION, AND OTHER MATERIALS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “WITH ALL FAULTS.”

Convoke LLC does not warrant the accuracy, completeness, or reliability of any Site Materials, User Content, links, or advertisements. Convoke LLC may remove, modify, or change any content or materials at any time, with or without notice, but is not obligated to review any content posted to the Website.

USE OF THE WEBSITE IS ENTIRELY AT YOUR OWN RISK.
CONVOKE LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUALITY, AND NON-INFRINGEMENT.

Limitation of Liability

To the fullest extent permitted by law, Convoke LLC and its affiliates, subsidiaries, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or extra-contractual damages of any kind, including lost profits or lost revenues, arising out of or relating to your use of the Website or any content or materials available through it—whether based on contract, tort, negligence, strict liability, or otherwise—even if advised of the possibility of such damages.

In no event shall the total liability of Convoke LLC and its licensors exceed the amount you paid, if any, for use of the Website during the twelve (12) months preceding the claim. If any portion of this limitation is found unenforceable, the maximum liability shall not exceed ten dollars ($10).

Your sole and exclusive remedy for dissatisfaction with the Website or these Terms is to discontinue use of the Website.

Indemnification

You agree to indemnify, defend, and hold harmless Convoke LLC and its members, managers, directors, officers, employees, agents, contractors, and licensors (“Convoke Indemnitees”) from and against all claims, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Website or any services obtained through it;

  • your User Content;

  • your violation of these Terms or of any law;

  • your negligence, fraud, or willful misconduct;

  • any claims arising from your use of the Website except to the extent caused by Convoke LLC.

Complaint Procedures

If you believe that any content on the Website violates your intellectual property or other rights, please send a detailed message to concierge@convoke.nyc including:

  1. your name and the name of your company (if applicable);

  2. your contact information, including email address;

  3. a detailed description of your complaint, including the specific rights at issue and identification of the offending content;

  4. the following statement:

    “The statements, representations, and assertions made in this message are true, complete, and accurate, and I have full legal authority to make each such statement and to assert any demand made herein.”

Governing Law and Jurisdiction

These Terms (together with the Privacy Policy and any other applicable policies) constitute the entire agreement between you and Convoke LLC regarding your use of the Website and supersede all prior agreements concerning the subject matter.

These Terms are governed by the laws of the State of New York, without regard to conflict of law rules. By using the Website, you agree to:

  • submit to the exclusive jurisdiction of the state and federal courts located in New York;

  • accept service of process by personal delivery or mail;

  • irrevocably waive the right to a jury trial and any jurisdictional or venue defenses.

Miscellaneous

  • The Website is not intended for use by individuals under the age of 18.

  • The Website is operated from the United States. Convoke LLC makes no representation that the Website or its content is appropriate or available for use in other locations. Access from territories where such content is illegal is prohibited.

  • Failure by Convoke LLC to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

  • No third party shall be deemed a beneficiary of these Terms.